Packing and shipping
Packing the furniture is a mundane but very important step in
the process. Between leaving the factory in Asia and arriving
at your house, a piece of furniture will have spent three or four
weeks being rocked incessantly as it crosses the oceans, it will
have endured at least four lorry journeys, and will have been
handled at least six times.
Our furniture generally is heavy and
if cartons are dropped or allowed to fall over, the furniture will
almost certainly have been damaged. We therefore handle it
with great care and we work closely with our retailers to ensure
that they do also. The effort which is wasted if the furniture is
damaged on your doorstep is almost too awful to contemplate.
On the other hand, we hope that you will appreciate for a long
time to come the effort which has gone into producing your
furniture.
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